Gift cards got delivered to families this week at partner hospitals, Children’s Hospital New Orleans and Ochsner Medical Center thanks to the generosity of RMHC donors! Thanks for helping us pass on the love! Help our families who need your support! help.rmhc-sla.org
Coronavirus Update – March 23
The health and well-being of our guest families, staff and the communities in which we serve remains our highest priority. I hope this latest update finds you doing all right as we navigate this unprecedented global crisis. for more info
Coronavirus Update – March 19
With Ronald McDonald House New Orleans temporarily closed, we’re donating our food pantry items to Second Harvest Food Bank. Let’s make sure we help one another during this unprecedented crisis.
Coronavirus Update – March 17
With the increased risk for exposure to COVID-19 in the New Orleans area, we have temporarily closed Ronald McDonald House New Orleans. All families have either returned to their hometowns or received accommodations elsewhere, thanks to community partners like Magnolia Hotels – New Orleans. Fortunately, our occupancy was low as we had been planning a house closure next week for termite fumigation/tenting.
At this time we ask that you refrain from ordering/shipping items to the House. All staff members are presently working remotely. Thank you, and stay safe!
Coronavirus Update – March 15
Thank you for caring about our families’ well-being. There is nothing we take more seriously than the health and safety of our families, staff and volunteers. We have been actively monitoring the threat of COVID-19 since February to ensure that our practices and procedures are aligned with those recommended and being instituted by medical and other professionals at the local, state and federal levels.
Last week following the report of the first confirmed case of COVID-19 in New Orleans, we closed Ronald McDonald House New Orleans to visitors, and suspended non-essential volunteer activities.
Since then, we have had to make the difficult decision to limit the number of guests eligible to stay at the Ronald McDonald House and on Friday suspended ALL volunteer programs, including our Meals From the Heart program. We are presently contacting groups on the calendar and encouraging them to provide catered meals or donations to cover the meal.
As you can imagine, limiting the number of people our families encounter is an important part of infection control. We especially want to keep all immune-compromised guests as healthy as possible and focused on their family’s current healthcare journey.
We are doing our best in terms of cleaning and ensuring our facilities are sanitized, but with shared, community bathrooms, there is a chance that guests of RMH New Orleans will be exposed to one other’s germs.
Providing families with meals has long been an important component of the Ronald McDonald House program, and with your help, we will continue to provide meals during this health care crisis.
Help feed our families during COVID-19
Please consider a donation of the following:
Visa Gift Cards of any amount that may be used for meals Gift Cards to local retailers (Winn-Dixie, Rouses, Walmart, etc) Monetary donations of any amount – go here to donate
Please contribute today so we can continue to provide meals and keep the house sanitized. We know we will get through these difficult days. But until we do, we need to keep COVID-19 out of RMH New Orleans.
Coronavirus Update – March 12
Given that there are now confirmed cases of COVID-19 (coronavirus) in New Orleans and following new visitor policies at Children’s Hospital New Orleans, we have made the difficult decision to limit the number of guests that will be eligible to stay at the Ronald McDonald House over the next few weeks.
The maximum number of adults we will accept is two primary care givers. We would prefer to not have any children stay at the moment, but if there is no child care for siblings, then we will admit them. We would also strongly prefer not to admit out-patients or children who have compromised immune systems. We are doing our best in terms of cleaning and ensuring our facilities are sanitized, but with shared, community bathrooms, there is a chance that guests of RMH New Orleans will be exposed to each other’s germs.
We are conducting expanded health screenings on all guests and no one who has had a fever or symptoms of the flu or coronavirus within a 24 hour period of their request will be admitted.
We have also suspended all volunteer programs at the moment, including our Meals From the Heart program. We are asking groups who were scheduled to cook for our families to either cater a meal or make a donation so we can cater a meal for our families. We are hoping to continue our programs to the greatest extent possible while limiting the potential risk to guests or staff of exposure to COVID-19.
Coronavirus Update – March 10
The team at Ronald McDonald House Charities of South Louisiana (RMHC-SLA) is closely monitoring developments with the Coronavirus with our first priority being the health and safety of the families we serve, our staff and volunteers. Based on recent developments and assessments set by the World Health Organization (WHO) and local state departments and health ministries, it is clear that circumstances are changing at a rapid pace. As new cases of COVID-19 are reported, questions and concerns grow, and we continue to evaluate the path we need to take at Ronald McDonald House New Orleans.
Ronald McDonald House New Orleans follows the RMHC Infection Prevention & Control Guidelines, disseminated by our global organization, and which were developed by The Society of Healthcare Epidemiology of America.
In addition to standard precautions which we follow year round: hand hygiene, cleaning and disinfection of environmental surfaces, cough etiquette, etc.) we revised our qualifying (health screening) questions a month ago to address the Coronavirus, and continue to modify the statement as news unfolds.
Any families who answered yes would not be able to stay at Ronald McDonald House New Orleans, and anyone sick with the Coronavirus would be instructed to go the hospital for treatment.
It is important to note that we always screen guests for infectious diseases (which includes colds, flu, and respiratory illnesses). If someone has had a fever within the last 24 hours, we cannot admit them to the House. If someone has been ill or becomes ill in the House, they are asked to limit their contact with other guests and are given masks to wear.
In the past three weeks we have also increased wiping down door handles, light switches, etc. and have increased the number and proximity to hand sanitizers.
Volunteer cooking groups are also asked to cancel their visit if they are feeling sick, etc.
On 3/10, we suspended tours of the House and non essential volunteer activities to reduce possible exposure for our families. Access is limited to guest families, staff, and essential volunteers. Volunteer groups who prepare meals as part of our Meals From the Heart program have been asked to take extra precautions when cooking – wearing gloves, and making sure that anyone who feels ill does not come.
We remain in close contact with medical experts at our local hospitals to assure that we align our practices with theirs. If at such time we deem it necessary to stop volunteer cooking groups from cooking onsite for our Meals from the Heart programs, we will do so.